SME Membership Meeting – Speaker Jeff Stott @ The Country Club of Sioux Falls
Sep 28 @ 11:30 am – 1:00 pm

Finding the Intersection of Trust and Value
Today’s most successful business professionals say they’ve achieved sales success by discovering the point at which their value intersects their customer’s beliefs, trust and decision-making tendencies. Join us for a thought-provoking discussion with Jeff Stott, a leader in FranklinCovey’s Sales Performance Practice, that explores “sales success” and how to consistently achieve it. A 35-year veteran of the sales industry, Jeff will outline critical selling mindsets and skills that are foundational to building trust and connecting to customer value.  You’ll discover the correlation between customer beliefs, trust, value creation, and decision making that will directly influence your levels of sustained sales success. You’ll also discuss the pitfalls of “us-centered” sales tactics and you’ll learn how key elements like “sales intelligence” and “dialogue skills” can have a major impact on your ability to build your business by helping your customers succeed.

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About Jeff Stott
Jeff Stott has over 30 years of business experience and began his work with FranklinCovey over 17 years ago. He has a very practical and engaging style and an intense passion for helping his clients succeed. Jeff has deep expertise in FranklinCovey’s Helping Client’s Succeed and The 4 Disciplines of Execution sales and organizational execution performance solutions. He has clients across a wide range of industries including IT services, technology, communications, financial systems, professional services, hospitality, retail, distribution, manufacturing control systems, and IT/aerospace/defense government contracting. Jeff’s previous experience includes growing retail, online, and distribution revenue for a networking technology company from $10 million to over $250 million in five years and launching sales for a GPS monitoring technology company. He also led the global sales and marketing introduction of world’s first “video banking” remote transaction processing solution leading to the firm’s acquisition by NCR. Jeff has been privileged to work with many leading organizations including Avanade, BMC, CA, Dell, Fiserv, FRHI/Accor, GE, Hitachi Consulting, Invensys, JDA, NetApp, Northrop Grumman, Sabre, Schneider-Electric, Visa International, and VWR.

Jeff lives in Utah and enjoys skiing, mountain biking, hiking, and boating with his family in the beautiful Rocky Mountains.



SME Membership Meeting – Speaker Willette Capers @ The Country Club of Sioux Falls
Oct 19 @ 11:30 am – 1:00 pm

Understanding Diversity
This session unpacks the meaning of diversity, equity, & inclusion from a holistic approach. Participants will analyze cultural awareness, identify how diversity, equity, & inclusion influences daily interactions, and evaluate social responsibility. Additionally, participants will unpack bias and microaggressions while learning strategies for challenging bias in everyday life.

About Willette Capers
Willette A. Capers is the Assistant Dean of Students for Diversity, Equity & Inclusion at Augustana University. During her sixteen years in higher education, Willette has worked at a number of institutions, including PWIs, HSIs, and HBCUs. Willette holds a Bachelor of Arts degree from Claflin University in English Literature and Theatre, a Master of Arts in English Literature from North Carolina Central University, and a Master of Science from Troy University in Educational Leadership with a concentration in Higher Education Administration. She is currently a Doctoral student at Northeastern University, where her research focuses on the impact of value for Black Women and their persistence rates in the field of Student Affairs. Capers, a certified Diversity Advocate and QA for the IDI Intercultural Development Inventory, have dedicated her career to D. E. I. work. She specializes in Critical Race Theory, Intercultural Development, Curriculum Development, Program Review, and Assessment.


SME Membership Meeting – Speaker Tim Novak @ Sioux Falls Convention Center
Nov 9 @ 11:30 am – 1:00 pm

How to Be a World-Class Sales LEADER!
In this session each individual will discover how to identify the buyer style of potential customers You will learn 6 keys to become World Class class in their role.

Each attendee will leave with an action plan they can implement to close the gap from where they are today, to where they want to be.

Meeting Sponsor:             

About Tim Novak
Tim Novak has over 35 years experience, leading, coaching, and mentoring individuals and teams in the area of business and community leadership and sales team development. He started his own business at the age of 22, and quickly became one the the highest performing individuals in the organization, which ultimately led to a 38 year career with one of today’s largest US franchisors, Matco Tools. As head of Sales Operations he oversaw the operations, training, and coaching for over 1700 franchisees. He transitioned into full time coaching, training, and speaking as an Executive Director on the John Maxwell team in 2018 to help individuals and organizations improve their leadership, coaching, speaking, and sales.

Tim is a certified John Maxwell Team Coach and Faculty member who teaches the Maxwell Method of Leadership, Selling, Coaching, and Speaking. He is also a certified Maxwell Method of DISC Trainer and Consultation.


SME Membership Meeting – Speaker Ericka Heiser @ The Country Club of Sioux Falls
Jan 25 @ 11:30 am – 1:00 pm

Reaching the Summit of Success 
People want to be successful, but what is success?  Everyone defines it differently.  For some, success is financial security, a big house or a fancy car.  For others, success is simply being happy with life.  Regardless of your definition of success, there are basic ways to achieve it.  In my keynote presentation, I will share these steps to include building relationships, facing fears, and finding magic in everyday mundane life.

Meeting Sponsors:                 

About Ericka Heiser:
Ericka loves to speak to audiences about how to take the first step to turn their dreams into realities.  Her keynote presentations are engaging, funny, and resonate with audiences.  As a working mom of three boys, Ericka shares real-world challenges, hysterical anecdotes, and lessons that allow audiences to relate to her.  Feelings of stress, fear, and being overwhelmed are real.  These feelings take us away from tackling the mountains that are in the way of getting to where we really want to be!  Work with Ericka to overcome the obstacles and power-through climbing that mountain to live your dream!   

 Ericka is a business appraiser and owner of Heiser Valuation Services and Queen Bee of the Heiser Household.  Ericka enjoys hiking, reading, cooking and watching her boys play sports. She and her husband, Chris, along with their three sons enjoy spending time together in the outdoors. 

SME Membership Meeting – Speaker Melissa Hiatt @ The Country Club of Sioux Falls
Feb 22 @ 11:30 am – 1:00 pm

Rumbling with Vulnerability
Vulnerability is the feeling that you get when there is uncertainty, risk and emotional exposure.   Melissa Hiatt is an expert in understanding vulnerability and harnessing its power.  Vulnerability is the birthplace of fear and shame, but it is also the place where love, connection, innovation, success, joy and hope are forged and formed.  As a Certified Daring Way™ and Dare to Lead™ Facilitator, Melissa Hiatt is an expert in understanding vulnerability and harnessing its power.

As a result of this presentation participants will be able to recognize the physiology of vulnerability, identify the six myths of vulnerability and which myth(s) they need to unlearn, and utilize rumble skills when identifying vulnerability in themselves and others.

Meeting Sponsor:

About Melissa Hiatt
Melissa brings a practical expertise and professional skill set to develop the emotional health of individuals, families, teams, and organizations. Melissa is part of an elite group of professionals trained and certified by Dr. Brené Brown to facilitate Dare to Lead™, Daring Greatly™, and Rising Strong™ training. Melissa fulfills her professional calling and goals as the President of Levav Leadership Consulting, Senior Consultant at Leadership Vision Consulting, Faculty Mentor at Sioux Falls Seminary and the Pediatric Chaplain at Sanford Health.

SME Membership Meeting – Speaker Shelli Johnson @ The Country Club of Sioux Falls
Mar 15 @ 11:30 am – 1:00 pm

Epic Leadership Lessons Learned in the Field
Shelli has coached >250 leaders from all walks of life and from throughout the U.S. in the last 10 years. In addition, she has guided many leaders on “Epic” wilderness adventures. She has learned so much from the many leaders she has worked with, from her wilderness adventures with them, and from her own life and work experiences. This presentation is an effort to share what Shelli considers to be some of the most important leadership lessons she has learned. The lessons are shared in the form of stunning imagery and wilderness stories.

Whether you ever go into the wilderness or not, these stories are metaphors for the skills leaders need in order to lead, and to live, an inspired life. Leaders will be inspired to discover more about themselves, to choose (and challenge) their mindset, to dare to go farther than they think they can, to enrich the relationships in their life, to lighten up and have some fun along the way, to celebrate the wins, to be all in when it comes to their life and leadership, and to live and lead with purpose and without regret.

The presentation “lights a fire” and inspires leaders to take stock of their life, their individual leadership, and their impact.

Meeting Sponsor:

About Shelli Johnson
Shelli Johnson lives on the frontier of Wyoming, where she’s an entrepreneur, keynote presenter, life & leadership coach, leadership development facilitator, adventure guide, and writer. (Her office is a 120-year-old Wyoming Sheepherder’s wagon.)

In the last 10 years, Shelli has coached more than 230 individual leaders from all walks of life and from all parts of the U.S. These leaders range from CEOs who run global companies, entrepreneurs and business owners, marketing & sales VPs, leaders & managers, tech professionals, creative directors, engineers, architects, HR managers, writers, artists, teachers, and more.

In addition to coaching, Shelli has facilitated leadership development, and taken many men and women into the wilderness on guided “Epic Adventures” where leaders dare to go off-trail, climb mountains, experience “unplugged” Solitude, practice being courageous, gain confidence in their leadership, experience awe, develop humility, have fun, and return as more than they were before.

SME Membership Meeting – Speaker Teresa Lewis @ The Country Club of Sioux Falls
Apr 26 @ 11:30 am – 1:00 pm

The 7 Mindsets
If everybody wants to be happy and successful and live a meaningful life, why do so many people settle and never realize their full potential? A multi-year, multi-million dollar study gives us insight. This session takes that research into practical takeaways for the specific mindsets you can embrace to get better results at work and at home.
The training stems from “The 7 Mindsets to Live Your Ultimate Life” by Scott Shickler and Jeff Waller. Embraced at work, these mindsets can positively impact job satisfaction, engagement, results, relationships and communication. Without the right mindset, skill loses its impact.
The 7 Mindsets at-a-glance
▪ Everything is Possible
▪ Passion First
▪ We are Connected
▪ 100% Accountable
▪ Attitude of Gratitude
▪ Live to Give
▪ The Time is Now
In this engaging session, we’ll build relationships as we discover the 7 Mindsets, the counter mindsets that derail us and learn strategies for applying the mindsets every day. You WILL leave inspired!

Meeting Sponsors:                

About Teresa Lewis
Teresa Lewis radiates positive energy as an inspirational speaker! Her background includes over 20 years in human resources and four years as a morning show co-host on Life 97.9. She’s an Organizational Effectiveness Consultant for Sanford Health, a dōTERRA Wellness Advocate and she has a weekly “Navigating Life” podcast with Steve Hallstrom on The Flag AM1100.
Teresa’s book, Life by Design, combines her journey with lessons she’s learned. The most consistent feedback she hears about her book is that “it was just what I needed.”
Teresa and her family live in Fargo and love enjoying life at Lake Lida, Minnesota!


SME Membership Meeting – Speaker Kevin Knebl @ The Country Club of Sioux Falls
May 17 @ 11:30 am – 1:00 pm

LinkedIn, Social Selling & Relationship Marketing for Huge Sales and Referrals Success!
LinkedIn is a tremendously fast-growing Business Networking platform which when used effectively can help Business Professionals in many ways. With over 700,000,000 people using this communication channel and millions more people getting connected monthly, this is not a business tool you can afford to ignore. This exciting, fast-paced and humorous presentation will teach you:
• Why LinkedIn, Social Selling and Relationship Marketing should be a strategic component of your business plan
• How to create robust profiles that showcase you and your organization
• How to identify and connect with prospects, clients, networking partners, and strategic alliances
• Methods of communicating with large numbers of people that result in greater visibility for you and your company
• How to stay top of mind by strategically adding value to your network without being slick or “salesy”
• The art of building relationships which leads to long term success, client acquisition/retention and revenue growth
At the end of the day, long term business success has always been and always will be about relationships. Whether online or offline, people are the same, only the technology changes. This exciting and humorous presentation will equip you with an understanding of the strategies and methodologies used to leverage this amazing business tool!

Meeting Sponsor:   

About Kevin Knebl
Kevin Knebl is the Most Recommended Business Speaker in the World among over 281,298 Business Speakers Worldwide (LinkedIn 2020). Kevin has been speaking internationally for over 20 years on how to network effectively and establish connections that lead to mutually beneficial, long term, win-win relationships. He has trained hundreds of companies and tens of thousands of people on how to use effective interpersonal skills and Social Networking to accomplish a multitude of business purposes. With over 30,500 connections on LinkedIn, over 9200 friends and fans on Facebook and over 16,300 followers on Twitter, he walks his talk every day.

Kevin is an in-demand Speaker, Trainer, Executive Coach and McGraw-Hill published author. He is the coauthor of “The Social Media Sales Revolution: The New Rules for Finding Customers, Building Relationships, and Closing More Sales Through Online Networking.” He also has more individually, hand-written, client testimonials (1965+) on his LinkedIn profile than anyone else in the world!

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